Equity Brands
“Finding a reliable 3PL has always been a challenge—they often overpromise and underdeliver. Scout is different. They do what they say, they’re responsive, collaborative, and they understand both strategy and day-to-day details. With their support, our Canadian sales have grown by 65% in two years.”
Industry: Small Appliances
Service Rendered: Canadian Market Expansion & 3PL Selection
Problem
Equity Brands, a U.S.-based distributor of small appliances, wanted to expand into the Canadian market. Retailers required Canadian-held inventory to participate in marketplace sales, but without a local fulfillment solution, shipping would be costly and slow—hurting customer experience. Finding the right 3PL had always been a challenge, as many overpromised and underdelivered or failed to align sales commitments with operational execution. With limited time to launch, Equity Brands needed a trusted partner to fast-track the search.
Solution
Referred by a 3PL, Equity Brands engaged Scout to accelerate their Canadian logistics strategy. Scout quickly matched them with the right partner, starting with a smaller facility in Vancouver and later transitioning them to a larger 3PL with national fulfillment capabilities. Scout’s responsive, collaborative approach combined big-picture strategy with hands-on operational detail, giving Equity Brands confidence that their growth would be supported long-term.
Results
Roughly 65% growth in Canadian sales from 2022–2024
Faster shipping times and improved customer satisfaction
Lower fulfillment costs and stronger margins
Seamless compliance with Canadian retailer requirements
Scalable logistics network supporting expansion from 30 SKUs to 100+